Shipping & Returns
When you place an order for a product you are offering to buy it for the price stated, subject to these Terms and Conditions: All orders must be placed online via this website, or in store at our Hair Boutique. All custom orders take 3-7 business days to process. I work extremely hard to cut this time frame down.
When you place your order you will be sent an email to confirm that we have received it. These email confirmations are produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to fulfill that order. We will then check availability of the product(s) ordered. If the product(s) is available and the details of the order are correct, you will receive an email once the product(s) is dispatched. If the product is not available we will also notify you via email. We may cancel any order if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, you will be notified via email and any payment made for the product(s) will be refunded in full. This does not affect your Statutory Rights. All new orders are deemed separate and each is treated individually.
All prices quoted on our site are in US dollars. We try to ensure that the prices on our site are accurate but errors may occur. If we discover an error in pricing of the product(s) in your order we will inform you as soon as possible using the email address that you have supplied us. You will have the option to re-confirm your order at the correct .